About Us - Best Western Plus Gran Hotel Puebla

Puebla

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Best Western Hotels & Resorts, based in Phoenix, Arizona, is privately owned and operated with a global network of 4,100 hotels in more than 100 countries worldwide. Best Western provides seven hotels brands to meet the varying needs of our guests: BEST WESTERN®, BEST WESTERN PLUS®, Vīb®, BEST WESTERN PREMIER®, GLō®, BEST WESTERN PLUS EXECUTIVE RESIDENCY® and BW Premier Collection®.

At the 2014 Annual Convention, Best Western announced the newest member of the Best Western line, Vīb (short for: vibrant) is a hip, chic, urban boutique hotel concept focusing on style, technology and commitment to our guests. In 2015, developers in Chicago innovated with Vīb, flooding the city with energy and economic growth. In addition to Vīb Chicago, Best Western Hotels & Resorts has Vīb projects underway in Miami, FL, Los Angeles, CA, Staten Island, NY, Springfield, MO, Little Rock, AR, Seoul, South Korea, and Vientiane, Laos with upcoming developments in key locations in Atlanta, GA, Charlotte, NC, Dallas, TX, New Orleans, LA, Scottsdale, FL and San Diego, CA.

GLō is our other new design brand offering a boutique hotel experience for savvy travelers who expect the best in value, design and comfort. As the name implies, the brand shines in many ways. The architecture and design of GLō have elements that reflect the name with the use of LED elements throughout.

Awards and Recognition for Excellence

  • 1st Place: Medium Scale Hotel, 2014 Business Travel News Chain Survey.
  • 1st Place: Medium-High Scale Hotel, 2014 & 2015 Business Travel News Chain Survey.
  • Named AAA/CAA Partner of the Year every year since 2008.
  • Best Hotel Website: Bestwestern.com, 2011-2015
  • Named Digital Knowledge Genius by L2 Hotels Digital Index.
  • Voted Best Rewards Program by U.S. News & World Report and J.D. Power & Associates.
  • For the second year in a row, the Best Western Hotels & Resorts rewards program received top honors at Loyalty360's annual Loyalty Expo in Orlando, FL. Best Western Rewards won the 360-Degree Platinum Award and an additional award for Best Guest Reviews in Loyalty Marketing. Best Western International also won gold awards in the categories of Best Creative Campaign, Best Use of Technology and Trends in Loyalty Marketing.
  • American Express Excellence Loyalty Award, 2014
  • 1,808 Best Western hotels internationally received the TripAdvisor Certificate of Excellence award - an increase of 12% from the previous year.